The Way Church Mandurah

1. Introduction

The Way Church Mandurah ("we", "us", "our") operates The Way Church mobile application and the website at thewaymandurah.com.au. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app and website.

2. Information We Collect

2.1 Account Information

When you create an account, we collect your name, email address, and an optional profile photo. This information is used to identify you within the app and enable community features.

2.2 User-Generated Content

We store content you voluntarily submit, including: prayer requests, sermon notes, chat messages, voice notes, images, testimonies, event RSVPs, and volunteer roster preferences.

2.3 Pastoral Care Requests

Pastoral care submissions are treated as confidential and are only visible to authorised pastoral staff. They are not shared with other church members.

2.4 Device & Usage Data

We may collect device type, operating system version, and general usage analytics to improve app performance. We do not collect precise location data.

3. How We Use Your Information

To provide and maintain the app's community features
To send notifications about events, announcements, and roster updates (with your consent)
To enable real-time chat and group messaging
To facilitate pastoral care and prayer support
To improve app performance and user experience

4. Data Storage & Security

Your data is stored securely using Supabase, which provides encrypted database storage, authentication, and file storage. All data is transmitted over HTTPS. We implement row-level security policies to ensure users can only access data they are authorised to view.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data only in the following circumstances:

With authorised church leaders for pastoral care purposes
With service providers who assist in operating our app (Supabase, Expo/EAS)
When required by law or to protect the safety of our community

6. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your account and associated data
Opt out of non-essential notifications

To exercise these rights, please visit our Data Deletion page or contact us at ryan@thewaymandurah.com.au.

7. Children's Privacy

Our app is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes through the app or by email. Your continued use of the app after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at: ryan@thewaymandurah.com.au